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How do I reset my PIN?
How do I reset my PIN?

User Account

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Written by Judith Bogonko
Updated over 2 years ago

Verified Users

To reset your PIN:

  1. Open the Fingo App

  2. Click Forgot PIN

  3. When it asks you to reset the PIN select yes

  4. Enter the requested personal information

  5. Enter the OTP sent to your phone number

  6. Set a new PIN and confirm PIN then proceed to sign in with new PIN

  7. If you are having problems signing in, you can contact us through the in app chat and we will assist you from there

Unverified Users

To reset your PIN:

  1. Open the Fingo App

  2. Click Forgot PIN

  3. Go to your email, copy and paste the otp into the space provided

  4. Create and Confirm the new PIN then proceed to sign in with the new PIN

  5. If you are having problems signing in, you can contact us through the in app chat and we will assist you from there

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